PRIVACY POLICY

This Privacy Policy explains how heavensharvesthomestead.com (the "Site," "we," "us," or "our") collects, uses, and shares your personal information when you browse the Site or place an order with Heavens Harvest Homestead, LLC.

 Collecting Personal Information

When you visit the Site, we automatically gather certain details about your device and how you interact with the pages you view. We also collect the information needed to process an order, and any additional details you share with us when reaching out for customer support. Throughout this policy, "Personal Information" means any data that could reasonably be used to identify you. The categories below outline what we collect and why.

Device Information

•          What we collect: your browser version, IP address, time zone, cookie data, the pages or products you browse, search queries, and general interactions with the Site.

•          Why we collect it: to display the Site correctly on your device and to analyze traffic patterns so we can improve the Site's performance and design.

•          How it's collected: automatically, through cookies, server logs, pixels, tags, and similar tracking technologies as you use the Site.

•          Who it's shared with: our e-commerce platform provider, Shopify, which processes this data on our behalf.

Order Information

•          What we collect: your name, billing and shipping addresses, payment details (such as card numbers), email address, and phone number.

•          Why we collect it: to fulfill the products or services you've ordered, process payment, coordinate shipping, send order confirmations and invoices, communicate with you about your purchase, screen orders for fraud or risk, and — where you've opted in — share relevant offers or updates about our products.

•          How it's collected: directly from you when you place an order.

•          Who it's shared with: our e-commerce platform provider, Shopify.

Customer Support Information

•          Why we collect it: to respond to your questions and provide support.

•          How it's collected: directly from you when you contact us.

 How We Use Your Personal Information

We rely on your personal information to run our business and serve you, including to list and sell our products, process payments, ship and fulfill orders, and keep you informed about new products, services, and promotions.

 Contact Us

If you have questions about this Privacy Policy, want to learn more about how we handle your information, or wish to file a complaint, please reach out to us at: heavensharvesthomesteadllc@gmail.com